Health & Medical · General Dentistry

Ghent Family Dentistry

108 W 20th St, Norfolk, Virginia, 23517

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This practice has a very mixed reputation. While some patients have had positive experiences with the clinical staff, there are numerous complaints about administrative incompetence, poor communication, and unprofessional conduct. Many patients feel frustrated by frequent cancellations and a lack of accountability from the office management. Proceed with caution.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 30/100
Pro Tip

If you choose this practice, keep a detailed record of all your appointments and billing statements.

High patient turnover
Corporate dental chain
Pros & Cons

✓ What Works Well

  • Some friendly clinical staff
  • Convenient location
  • Modern facility

✗ Areas to Improve

  • Frequent appointment cancellations
  • Poor administrative communication
  • Billing transparency issues
Frequently Asked Questions
  • Why was my appointment cancelled?
  • Do you accept my insurance?
  • How soon can I get an appointment?
User Feedback

The clinical staff is nice, but the office is a mess.

I've had multiple appointments cancelled at the last minute.

Billing is a nightmare.

Location Details
Street: 108 W 20th St
Neighborhood: Ghent
City: Norfolk
State: Virginia
Postcode: 23517
Country: United States
Location
108 W 20th St, Norfolk, VA 23517
Quick Info
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