Ghenta Dental Group
570 Hawthorn St, Dartmouth, Massachusetts, 02747
Patients appreciate the modern technology and the skill of the dentists, particularly Dr. Ghenta. However, there is a recurring theme of frustration regarding billing transparency and administrative staff behavior. While the clinical care is often described as top-tier, the business side of the practice leaves some patients feeling undervalued.
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Always clarify billing details in writing before starting expensive procedures.
✓ What Works Well
- Advanced dental technology
- Skilled and gentle dentists
- Clean and modern facility
✗ Areas to Improve
- Billing and insurance confusion
- Unfriendly administrative staff
- Long wait times for follow-up appointments
- Why am I receiving bills after insurance?
- Is the new cleaning method worth it?
Clinical work is spot on
Billing department needs a reality check
Great tech but poor customer service
- Category Health & Medical
- City Dartmouth
- State Massachusetts
- Postcode 02747
- Country United States
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