GI Alliance of Arkansas
3901 Parkway Cir, Suite 550, Springdale, Arkansas, 72762
This clinic is a mixed bag. Many patients praise the doctors for their expertise and care, especially for chronic conditions. However, there is a loud and consistent chorus of complaints about the administrative side: impossible-to-reach staff, long wait times, and billing issues. It is a place where the clinical care is often good, but the system around it is frequently described as broken.
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Use the patient portal for all communication, as phone lines are frequently unresponsive.
✓ What Works Well
- Knowledgeable and caring doctors
- Effective treatment for GI issues
- Clean and professional facility
✗ Areas to Improve
- Impossible to reach by phone
- Long wait times for appointments
- Billing and insurance errors
- Why can't I get a call back?
- How do I get my test results?
Doctors are great, but the office is a nightmare.
Billing is a total mess.
I felt like just a number.
- Category Health & Medical
- City Springdale
- State Arkansas
- Postcode 72762
- Country United States
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