745 Fletcher Dr, Ste 202, Elgin, Illinois, 60123
Patients generally have a positive experience with the medical staff, noting that doctors are knowledgeable and empathetic. However, the administrative side, particularly medical records and scheduling, is a major source of frustration. Long wait times and poor communication are common complaints.
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Submit any necessary paperwork well in advance of deadlines to account for administrative delays.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad admin
Very thorough care
Frustrating paperwork delays