GI Alliance of Illinois: Gurnee
20 Tower Ct, Ste C, Gurnee, Illinois, 60031
Patients generally appreciate the medical expertise of the doctors, especially Dr. Glaws, for their thoroughness and bedside manner. However, the practice suffers from significant administrative issues, including poor communication, billing disputes, and long wait times. Some patients feel the office is more focused on volume than quality care.
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Always clarify billing codes before procedures to ensure they are coded as 'screening' rather than 'diagnostic' if applicable.
✓ What Works Well
- Doctors are knowledgeable and thorough
- Good bedside manner
- Clean and comfortable facility
✗ Areas to Improve
- Billing and collection practices are aggressive
- Difficult to reach staff by phone
- Long wait times for appointments
- Why am I being charged this fee?
- How do I get my test results?
Great doctor, frustrating admin
Professional and efficient procedures
Billing issues are a major headache
- Category Health & Medical
- City Gurnee
- State Illinois
- Postcode 60031
- Country United States
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