GI Alliance of Illinois: Orland Park
10758 W 167th St, Orland Park, Illinois, 60467
The medical care provided by the doctors at GI Alliance is generally rated very highly, with many patients citing life-saving diagnoses and attentive care. However, the office administration is a major pain point. Numerous reviews mention rude, condescending, and dismissive behavior from the front desk and phone staff. While the doctors are seen as skilled, the administrative hurdles and poor communication often overshadow the clinical experience for many.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the front desk, try using the patient portal for communication instead of calling.
✓ What Works Well
- Highly skilled doctors
- Attentive medical care
- Effective procedures
✗ Areas to Improve
- Rude and dismissive front desk staff
- Poor communication/phone responsiveness
- Billing and scheduling issues
- How do I get my test results?
- Why is it so hard to reach someone?
Doctors are great, but the staff is awful.
Life-saving care, but administrative nightmare.
Very professional doctors, very unprofessional front desk.
- Category Health & Medical
- City Orland Park
- State Illinois
- Postcode 60467
- Country United States
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