GI Associates & Endoscopy Center: Madison
106 Highland Way, Madison, Mississippi, 39110
Patients frequently commend the doctors for their professionalism and ability to make them feel comfortable during procedures. The clinical staff is often described as caring and efficient. Conversely, many patients report significant issues with the billing department, difficulty getting callbacks, and a lack of empathy from administrative staff. The facility's physical accessibility for elderly patients is also a point of concern.
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Clarify your insurance coverage and billing details well before your procedure date to avoid surprises.
✓ What Works Well
- Doctors are knowledgeable and kind
- Efficient procedure process
- Nursing staff is generally compassionate
✗ Areas to Improve
- Billing system issues
- Poor communication/callback response
- Lack of accessibility features for elderly
- Why is the billing department so difficult to reach?
- Are there options for different prep methods?
- Why is it hard to find the office location?
Dr. Reeves is a gem, but the office staff is hit or miss.
Great medical care, but the billing department is a headache.
The facility needs automatic doors for patients in wheelchairs.
- Category Health & Medical
- City Madison
- State Mississippi
- Postcode 39110
- Country United States
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