3510 Old Washington Road, Suite 201, Waldorf, Maryland, 20602
Patients generally report high satisfaction with the medical care provided by the doctors at GI Associates, often highlighting their bedside manner and thoroughness. However, there is a stark contrast in the administrative experience, with many patients reporting extreme difficulty in reaching the office by phone and significant issues with billing and scheduling. The clinical team is often described as 'phenomenal,' while the front office is frequently cited as a major pain point.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent concern, try visiting the office in person rather than calling, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible office management
Clinical care is top-tier
Billing department is disorganized