711 Canton Rd NE, Suite 300, Marietta, Georgia, 30060
Patients generally praise the medical expertise of the doctors, especially Dr. Sheikh and Dr. Goel, for their thoroughness and care. However, the office administration is a major pain point, with many reports of rude staff, long wait times, and poor communication regarding prescriptions and scheduling. While the clinical outcomes are often spot on, the front-end experience is a real struggle for many. It is a classic case of great doctors being let down by a clunky support system.
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If you need a prescription refill or prior authorization, call early and follow up daily; the portal is often unreliable.
✓ What Works Well
✗ Areas to Improve
Doctors are great but the office staff needs a total overhaul.
Communication is non-existent when you need help with meds.
The clinical care is top-tier, but the admin side is a mess.