Gibson Auto & Transmission Service, Inc.
Automobile · Transmission Specialist

Gibson Auto & Transmission Service, Inc.

506 N Foster St, Dothan, Alabama, 36303

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Gibson Auto & Transmission has a long-standing reputation, but recent reviews suggest a decline in customer service following a change in ownership. While many customers still praise the quality of work and honesty, others report rude interactions and poor communication. It remains a popular choice for transmission work, but potential customers should be aware of the mixed recent feedback.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
14
Lowest rating

We analyze 68 public reviews for Gibson Auto & Transmission Service, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 60/100
Pro Tip

Ask to speak directly with the lead mechanic if you have specific questions about your transmission repair.

Transmission specialists
Warranty on parts and labor
Pros & Cons

✓ What Works Well

  • Expert transmission work
  • Fair pricing
  • Long-standing reputation

✗ Areas to Improve

  • Rude customer service
  • Poor communication
  • Inconsistent ownership experience
Frequently Asked Questions
  • Do you offer a warranty?
  • How long will the repair take?
  • Are you under new management?
User Feedback

Great work, but watch out for the attitude

Used to be better

Still the best for transmissions