Gilboy Ford
2805 MacArthur Rd, Whitehall Township, Pennsylvania, 18052
Gilboy Ford is a well-known dealership with a mix of experiences. Many customers love the friendly sales team and the seamless buying process, often feeling like family. However, there are significant complaints about the service department, including long wait times, poor communication, and issues with repair quality. It is a place where the sales experience is often better than the service experience.
We analyze 75 public reviews for Gilboy Ford using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly sales team
- Seamless buying process
- Good customer service (sales)
✗ Areas to Improve
- Poor service department experience
- Long wait times
- Inconsistent repair quality
- Do they offer loaner cars?
- Are they open on weekends?
- How long for a recall repair?
Great buying experience
Service department is horrible
Caveman is a great salesman
- Category Automobile
- City Whitehall Township
- State Pennsylvania
- Postcode 18052
- Country United States
