Health & Medical · Primary Care

Gilcrease Medical Group

135 Bunton Creek Rd, Suite 102, Kyle, Texas, 78640

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The Gilcrease Medical Group has a polarized reputation. While many long-term patients swear by the medical expertise of the providers, particularly the Nurse Practitioners, the administrative side of the practice is a frequent source of complaints. Issues with billing, phone responsiveness, and office management have led many to seek care elsewhere, despite the quality of the medical staff.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Patients suggest seeing the Nurse Practitioners for faster, more reliable care than trying to schedule with the main doctor.

Primary care services
Virtual visit options
Pros & Cons

✓ What Works Well

  • Highly knowledgeable providers
  • Compassionate Nurse Practitioners
  • Effective medical care

✗ Areas to Improve

  • Poor office management and billing issues
  • Difficult to reach by phone
  • Long wait times for appointments
Frequently Asked Questions
  • Is the office still open?
  • Why is it so hard to get a prescription refill?
  • How do I get a copy of my medical records?
User Feedback

The doctors are great, but the front office is a nightmare.

Rita Thomas is a gem and truly cares about patients.

I had to switch doctors because of the constant administrative hassle.

Location Details
Street: 135 Bunton Creek Rd, Suite 102
Neighborhood: Kyle
City: Kyle
State: Texas
Postcode: 78640
Country: United States
Location
135 Bunton Creek Rd Suite 102, Kyle, TX 78640
Quick Info
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