135 Bunton Creek Rd, Suite 102, Kyle, Texas, 78640
The Gilcrease Medical Group has a polarized reputation. While many long-term patients swear by the medical expertise of the providers, particularly the Nurse Practitioners, the administrative side of the practice is a frequent source of complaints. Issues with billing, phone responsiveness, and office management have led many to seek care elsewhere, despite the quality of the medical staff.
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Patients suggest seeing the Nurse Practitioners for faster, more reliable care than trying to schedule with the main doctor.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front office is a nightmare.
Rita Thomas is a gem and truly cares about patients.
I had to switch doctors because of the constant administrative hassle.