Food & Beverage · Pizza

Giordano's

9613 S Western Ave, Chicago, Illinois, 60643

Google Maps Updated: 17 May 2026
Authenticity Score: 85/100
About

Giordano's is a well-known chain famous for its deep-dish pizza. While many customers love the pizza, this specific location has a very mixed reputation. Reviews are filled with complaints about long wait times, poor customer service, and inconsistent food quality. It's a place that seems to struggle with operational issues, making it a hit-or-miss experience for many.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Giordano's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 60/100
Pro Tip

If you're ordering for delivery, be prepared for long wait times and check your order before the driver leaves.

Dine-in available
Takeout available
Pros & Cons

✓ What Works Well

  • Famous deep-dish pizza
  • Good variety of menu items
  • Some friendly staff members

✗ Areas to Improve

  • Long wait times for delivery and pickup
  • Inconsistent food quality
  • Reports of poor customer service
Frequently Asked Questions
  • Why is the service so slow?
  • Is the pizza worth the wait?
  • Is it good for families?
User Feedback

Great pizza, but the service is lacking.

Hit or miss on the quality.

Used to be better, now it's struggling.

Location Details
Street: 9613 S Western Ave
Neighborhood: Chicago
City: Chicago
State: Illinois
Postcode: 60643
Country: United States
Location
9613 S Western Ave, Chicago, IL 60643
Quick Info
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