Automobile · Auto Repair

Gladstone Auto Repair

7109 N Locust St, Kansas City, Missouri, 64118

Google Maps Updated: 19 May 2026
Authenticity Score: 79/100
About

Gladstone Auto Repair is generally seen as a solid, honest shop with a strong focus on customer service. Many customers appreciate the owner's direct and fair approach. However, there are some very negative reviews alleging poor workmanship, communication issues, and even dishonesty. It seems to be a shop that works well for most, but has had some high-profile negative experiences.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
17
Lowest rating

We analyze 75 public reviews for Gladstone Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 68/100
Pro Tip

Always ask for a detailed explanation of the repairs before they start.

Small business
Fleet service available
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Friendly and attentive staff
  • Quick turnaround for many

✗ Areas to Improve

  • Reports of poor workmanship
  • Communication issues
  • Some allegations of dishonesty
Frequently Asked Questions
  • Is the owner as honest as people say?
  • Do they stand by their work?
  • Is it a good place for a second opinion?
User Feedback

Logan is a straight shooter, no BS.

Had a bad experience, won't be back.

They saved me a lot of money on repairs.