2550 Samaritan Dr, San Jose, California, 95124
Patients generally view Dr. Wu as a highly skilled retina expert who provides thorough care. While many appreciate her expertise and the clinical outcomes, there is a recurring theme of frustration regarding billing practices and office communication, with some patients feeling the administrative side is disorganized.
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If you have billing questions, email the office directly rather than relying on the phone line.
✓ What Works Well
✗ Areas to Improve
Dr. Wu is a top-tier retina expert.
The billing department is a headache.
Expect long waits, but the care is worth it.