Automobile · Auto Repair

GM Auto Sales & Services

4415 Washington St, Boston, Massachusetts, 02131

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

GM Auto Sales & Services is a popular shop with many loyal customers who praise George and his team for their honesty, fair pricing, and professional service. However, there are significant complaints regarding poor communication, inconsistent service quality, and occasional unprofessionalism. It is a shop where experiences can be very positive or very negative, often depending on the specific staff member involved.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for GM Auto Sales & Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 73/100
Transparency 68/100
Pro Tip

They are known for being a no-frills, budget-friendly shop.

General Repair
Oil Changes
Pros & Cons

✓ What Works Well

  • Fair and reasonable pricing
  • Honest and reliable work
  • Fast turnaround times

✗ Areas to Improve

  • Poor communication
  • Inconsistent service quality
  • Occasional unprofessionalism
Frequently Asked Questions
  • Do they offer free estimates?
  • Are they open on weekends?
  • Can I bring my own parts?
User Feedback

Great for routine maintenance

Staff can be difficult to deal with

Honest about repair needs