1456 Walton Wy, Augusta, Georgia, 30901
This firm is highly polarizing. Many clients praise specific staff members, particularly Bob Partridge, for their helpfulness, responsiveness, and ability to make the legal process easy to understand. These supporters often feel well-supported and informed. However, a significant number of clients report extreme dissatisfaction, citing poor communication, lack of progress, and feeling like their cases were neglected. The disparity in experiences is stark, suggesting that while the firm can deliver results for some, the consistency of their service is a major issue.
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Clients who are proactive and follow up regularly tend to have better experiences, but this shouldn't be necessary for professional legal services.
✓ What Works Well
✗ Areas to Improve
Bob was very helpful and kept me informed.
I felt neglected and had to chase the office for updates.
Communication is hit or miss.