Go Medical Group
2692 US-431, Boaz, Alabama, 35957
The clinic receives mixed feedback, with some patients praising the doctors' care and efficiency, while others report significant frustration with administrative staff. Communication issues, particularly regarding phone responsiveness and billing, are frequent complaints. While some patients feel well-cared for, others describe the front desk as rude and unorganized.
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Texting the office line is often more effective than calling, though response times can still vary.
✓ What Works Well
- Short wait times for some
- Knowledgeable doctors
- Affordable pricing for uninsured
✗ Areas to Improve
- Poor phone responsiveness
- Rude front desk staff
- Billing and insurance confusion
- Do you accept walk-ins?
- Why is it so hard to reach someone by phone?
The doctors are great, but the staff makes it hard to return.
They need to improve their communication.
Great bang for the buck if you can get an appointment.
- Category Health & Medical
- City Boaz
- State Alabama
- Postcode 35957
- Country United States
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