GoAuto Insurance
7119 Florida Blvd, G, Baton Rouge, Louisiana, 70806
GoAuto Insurance receives significant criticism for its poor customer service, particularly regarding long hold times and difficulty reaching the claims department. Many reviewers express frustration with the lack of communication and the handling of claims. While some customers appreciate the affordable rates, the overall sentiment is quite negative, with many advising others to look for a more professional insurance provider. It is clear that the company struggles with responsiveness and customer support.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The company is often chosen for its low premiums, but customers should be prepared for potential service challenges.
✓ What Works Well
- Affordable rates
- Flexible payment options
- None identified in majority of reviews
✗ Areas to Improve
- Extremely long hold times
- Poor communication and responsiveness
- Difficult claims process
- How can I reach the claims department?
- Why is it so hard to get a response?
Worst insurance experience ever
They don't answer the phone
Good rates but not worth the stress
- Category Professional Services
- City Baton Rouge
- State Louisiana
- Postcode 70806
- Country United States
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