GoAuto Insurance
7020 Youree Dr, Shreveport, Louisiana, 71105
Reviews for this insurance provider are highly polarized. Some customers appreciate the low rates and friendly service, while many others report significant issues with customer service, billing errors, and difficulty with claims. Several reviewers feel the company is a scam, citing hidden fees, poor communication, and unhelpful management. The experience seems to vary greatly, with some finding it a budget-friendly option and others warning to stay away.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be very careful with online payments; some users report the website is unreliable.
✓ What Works Well
- Affordable rates for some
- Friendly staff in some branches
- Quick setup for new policies
✗ Areas to Improve
- Poor customer service
- Billing and payment issues
- Difficulty with claims
- Why did my rate go up?
- How do I get a refund?
Some find it the cheapest option
Many warn of unethical practices
Mixed experiences with staff
- Category Financial Services
- City Shreveport
- State Louisiana
- Postcode 71105
- Country United States
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