Gold Star Urgent Care
514 2nd Loop Rd, Suite E, Florence, South Carolina, 29501
This urgent care is frequently praised for its warm, family-like atmosphere and the genuine care provided by the staff. Patients often feel heard and valued, which is a major plus. However, there are recurring complaints regarding billing transparency and occasional administrative issues, such as difficulty reaching the office by phone.
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Ask about potential lab fees upfront, as these are often billed separately from the urgent care visit.
✓ What Works Well
- Compassionate and attentive care
- Warm and inviting office environment
- Good bedside manner
✗ Areas to Improve
- Billing transparency issues
- Difficulty reaching the office by phone
- Occasional long wait times
- Do you accept walk-ins?
- Why did I receive an unexpected lab bill?
The staff makes you feel like family.
The provider is very knowledgeable.
Billing department needs improvement.
- Category Health & Medical
- City Florence
- State South Carolina
- Postcode 29501
- Country United States
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