11736 W Broad St, Suite C 112, Richmond, Virginia, 23233
GoldDental is often praised for its friendly staff and the doctors' ability to make patients feel at home, especially those with dental anxiety. Many patients report excellent results with restorative work. However, there are some notable complaints regarding front-desk communication, wait times, and billing transparency. It seems to be a high-quality clinical practice that struggles with administrative consistency.
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If you have high anxiety, mention it when booking—the staff is known for being very accommodating.
✓ What Works Well
✗ Areas to Improve
Dr. Hawwa and Dr. Touma are the best.
The staff makes you feel like family.
Wait times can be frustrating.