Golden Nails
13804 Georgia Ave, Silver Spring, Maryland, 20906
Fantasy Nails & Spa in Silver Spring has a mixed reputation. While some clients have had great experiences with specific technicians like Ken and Anna, others have reported significant issues with customer service, cleanliness, and even health concerns. The salon seems to struggle with consistency, and management's response to complaints is often cited as a major problem. It's a place where you might get a great set of nails, but you're taking a gamble.
We analyze 77 public reviews for Golden Nails using our data models and filter out spam to highlight only authentic feedback.
If you decide to go, book with a highly-rated technician like Ken or Anna to minimize your risk.
✓ What Works Well
- Some highly skilled technicians
- Good at complex designs
- Relaxing atmosphere
✗ Areas to Improve
- Poor customer service and management
- Hygiene and sanitation concerns
- Inconsistent service quality
- Is it clean?
- Are the technicians professional?
- How do they handle complaints?
Ken and Anna are often praised.
Management is frequently described as dismissive.
Some clients have had bad experiences with health and safety.
- Category Personal Care
- Neighborhood Silver Spring
- City Silver Spring
- State Maryland
- Postcode 20906
- Country United States
