Golden Optometric Whittier
11245 Washington Blvd, Whittier, California, 90606
Golden Optometric is generally well-regarded for its professional and knowledgeable doctors. Many patients have been coming here for years and appreciate the thorough care. However, there is a recurring theme of frustration with the front desk staff, with several reports of rudeness and poor communication. While the clinical care is strong, the administrative experience can be a significant drawback.
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If you're waiting on glasses, call them directly for an update rather than waiting for a notification.
✓ What Works Well
- Professional and knowledgeable doctors
- Thorough eye exams
- Friendly and helpful clinical staff
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times for glasses
- Poor communication regarding order status
- Why haven't I received a call about my glasses?
- Do you accept my insurance?
The doctors are great, but the front desk needs training.
I've been coming here for years, but the service has declined.
Great care, but the administrative side is frustrating.
- Category Health & Medical
- City Whittier
- State California
- Postcode 90606
- Country United States
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