Golden State Orthopedics & Spine
3315 Broadway, Oakland, California, 94611
This orthopedic group receives mixed feedback. While many patients praise the individual surgeons for their skill and care, there is a significant volume of complaints regarding administrative issues, including long wait times, difficulty reaching the office by phone, and billing confusion. It is a high-volume practice where the clinical care is often better than the administrative support.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to get in touch, try visiting in person or using the patient portal, as phone support is frequently reported as unreliable.
✓ What Works Well
- Highly skilled surgeons
- Effective treatment plans
- Good clinical outcomes
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Difficult to reach by phone
- Why is it so hard to reach someone by phone?
- How do I get my medical records?
The doctors are great, but the office is a mess.
I waited over an hour for a 5-minute visit.
They don't push surgery unnecessarily.
- Category Health & Medical
- City Oakland
- State California
- Postcode 94611
- Country United States
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