Golden State Orthopedics & Spine
101 Sand Creek Rd, Suite A, Brentwood, California, 94513
The clinical outcomes here are often praised, with many patients reporting successful surgeries and pain relief. However, the practice suffers from significant administrative issues, including poor communication, billing disputes, and rude front-office staff. Patients often feel like a 'number' rather than a person, and the outsourced call center is a frequent source of frustration.
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Verify your insurance coverage and in-network status directly with your provider before scheduling any procedure.
✓ What Works Well
- Successful surgical outcomes
- Knowledgeable specialists
- Effective pain management
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance confusion
- Rude front desk staff
- Why are there so many billing issues?
- Is the office in-network?
Great surgeons, terrible office management
Wait times are often excessive
Out-sourced call center is unhelpful
- Category Health & Medical
- City Brentwood
- State California
- Postcode 94513
- Country United States
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