Golden State Smiles
15301 Washington Ave, San Leandro, California, 94579
Golden State Smiles receives highly polarized reviews. While some patients praise the friendly staff and efficient care, a significant number of reviews highlight serious issues with customer service, billing transparency, and difficulty reaching the office by phone. There are also reports of aggressive upselling and poor communication, leading to a lack of trust for many.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and co-pay before your appointment to avoid unexpected bills.
✓ What Works Well
- Friendly and helpful staff
- Clean and modern office
- Efficient care
✗ Areas to Improve
- Poor customer service and communication
- Billing and insurance issues
- Aggressive upselling
- Do they accept my insurance?
- Why is it so hard to reach them?
Great staff, but billing is a mess
Hard to get an appointment
Aggressive sales tactics
- Category Health & Medical
- City San Leandro
- State California
- Postcode 94579
- Country United States
readers daily.