300 S Center St, Goldsboro, North Carolina, 27530
This practice is well-loved for its kid-friendly environment and patient, kind staff who excel at making children feel comfortable. Many parents are highly satisfied with the care their children receive. However, there is a growing volume of complaints regarding administrative issues, including rigid scheduling, billing transparency, and perceived over-treatment. While the clinical care is often praised, the office management and customer service have become significant points of frustration for many families.
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Always get a second opinion if you are unsure about a recommended treatment plan.
✓ What Works Well
✗ Areas to Improve
Great with kids, but the admin side is a mess.
Love the dentists, but the billing is confusing.
Too big for its own good.