Goodwill Industries of Eastern NC, Inc. - Wilmington
709 S Kerr Ave, Wilmington, North Carolina, 28403
This Goodwill location is frequently described as a 'hot mess.' Shoppers often find the bins overflowing and the store disorganized. There are consistent complaints about rude staff and the practice of writing prices in permanent marker on items. While some people find good deals, many feel it is not worth the hunt. It is a place that seems to struggle with basic retail organization and customer service.
We analyze 70 public reviews for Goodwill Industries of Eastern NC, Inc. - Wilmington using our data models and filter out spam to highlight only authentic feedback.
Bring your own bag to carry items, as shopping carts are often unavailable.
✓ What Works Well
- Inexpensive prices
- Good variety of items
- Easy access from Kerr Ave
✗ Areas to Improve
- Dirty and disorganized
- Rude and unprofessional staff
- Permanent marker on items
- Do you have shopping carts?
- Why are prices written in marker?
- Are you open on Sundays?
The store is a total mess.
Staff is often rude and unhelpful.
Good deals if you have the patience to dig.
- Category Retail & Malls
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
