Retail & Malls · Thrift Store

Goodwill Norwich Store and Donation Center

201 Salem Turnpike, Norwich, Connecticut, 06360

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This Goodwill is a popular spot, but it has become increasingly controversial due to rising prices and inconsistent service. While many shoppers appreciate the cleanliness and organization, others feel the pricing is out of touch for a thrift store. It is a good place to find gems, but be prepared for a mixed experience.

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We analyze 72 public reviews for Goodwill Norwich Store and Donation Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 65/100
Pro Tip

Visit on Military Appreciation Day or Senior Day for extra discounts.

Clean and well-lit
Charity-focused
Pros & Cons

✓ What Works Well

  • Clean and organized
  • Good selection
  • Friendly staff (sometimes)

✗ Areas to Improve

  • High prices
  • Rude staff (sometimes)
  • Inconsistent inventory
Frequently Asked Questions
  • Why are prices so high?
  • Is it organized?
  • Are there fitting rooms?
User Feedback

Great finds

Overpriced

Hit or miss