Retail & Malls · Thrift Store

Goodwill of Orange County

634 S Brea Blvd, Brea, California, 92821

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

This Goodwill location is a mixed bag for local shoppers. While many appreciate the variety of items and the chance to find hidden gems, others are frustrated by high pricing and inconsistent customer service. The store is generally seen as clean, but some shoppers feel the staff can be dismissive or rude.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Goodwill of Orange County using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 60/100
Pro Tip

Check your receipt before leaving the store to ensure all discounts were applied correctly.

Donation Center
Retail Store
Pros & Cons

✓ What Works Well

  • Good variety of items
  • Clean store environment
  • Helpful staff members

✗ Areas to Improve

  • High prices for used goods
  • Inconsistent customer service
  • Strict return policies
Frequently Asked Questions
  • Do you offer senior discounts?
  • Why are prices so high for donated items?
  • Can I return items without a receipt?
User Feedback

Prices feel like retail, not thrift.

Staff can be hit or miss.

Great spot for a quick treasure hunt.