Retail & Malls · Thrift Store
Goodwill: Retail Store
166 State St, North Adams, Massachusetts, 01247
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Updated: 20 May 2026
Authenticity Score: 85/100
About
This store has seen a major turnaround and is now a favorite for many locals. The staff is consistently praised for being friendly and helpful, and the store is clean and well-organized. While some shoppers find prices high, most appreciate the quality and the community impact.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
17
Lowest rating
We analyze 75 public reviews for Goodwill: Retail Store using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
85/100
Crowd Management
80/100
Pro Tip
Visit often to catch the best deals, as stock changes daily.
Clothing Selection
Weekly Sales
Pros & Cons
✓ What Works Well
- Friendly staff
- Clean and organized
- Great selection
✗ Areas to Improve
- High prices
- Inconsistent donation hours
- Occasional rude service
Frequently Asked Questions
- Do you accept donations?
- What are your hours?
- Are there fitting rooms?
User Feedback
Best Goodwill around
Staff is like family
Great treasure hunting
Quick Info
- Category Retail & Malls
- City North Adams
- State Massachusetts
- Postcode 01247
- Country United States
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