Retail & Malls · Thrift Store
Goodwill Store and Donation Center
2514 W 28th Ave, Pine Bluff, Arkansas, 71603
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Updated: 20 May 2026
Authenticity Score: 68/100
About
This Goodwill location is frequently criticized for high prices and poor customer service. While some shoppers find good deals and appreciate the clean store, many feel the pricing is unfair for donated items. Communication, such as answering the phone, is a recurring complaint.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
15
Lowest rating
We analyze 69 public reviews for Goodwill Store and Donation Center using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
70/100
Crowd Management
50/100
Pro Tip
Check the store in person, as phone inquiries are rarely answered.
Fitting Rooms: Closed
Donations: Accepted
Pros & Cons
✓ What Works Well
- Clean store
- Good selection
- Friendly staff (occasionally)
✗ Areas to Improve
- High prices
- Poor phone communication
- Unorganized racks
Frequently Asked Questions
- Do you answer the phone?
- Why are prices so high?
- Are dressing rooms open?
User Feedback
Prices are too high
Staff is hard to reach
Good for treasure hunting
Quick Info
- Category Retail & Malls
- Neighborhood Pine Bluff
- City Pine Bluff
- State Arkansas
- Postcode 71603
- Country United States
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