Retail & Malls · Thrift Store

Goodwill Store & Donation Center

301 E Highland Ave, Washington, Indiana, 47501

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This store is frequently criticized for high prices, with many shoppers feeling that donated items are marked up too much. Customer service is a major pain point, with several reports of rude management. While some find good deals, the overall experience is often described as frustrating and disorganized.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
16
Lowest rating

We analyze 68 public reviews for Goodwill Store & Donation Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 65/100
Crowd Management 70/100
Pro Tip

Check the receipt carefully, as there is a strict no-return policy.

Pricing: High
Return Policy: None
Pros & Cons

✓ What Works Well

  • Clean and neat
  • Good for treasure hunting

✗ Areas to Improve

  • Overpriced
  • Rude staff
  • No returns
Frequently Asked Questions
  • Do you accept returns?
  • Why are prices so high?
  • Is the store organized?
User Feedback

Prices are ridiculous.

Staff can be very rude.

Hit or miss on inventory.