Goodwill Store & Donation Center
1521 Lee St, Des Plaines, Illinois, 60018
This Goodwill is a hit-or-miss spot for treasure hunters. Fans love the organization and the variety of items, often finding great deals on clothes and books. However, there is a strong undercurrent of frustration regarding pricing, with many locals feeling it has become too expensive for a thrift store. Staff interactions are generally positive, though some customers have had rough experiences with management policies.
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✓ What Works Well
- Well-organized and clean store layout
- Frequent sales and good variety
- Friendly and helpful floor staff
✗ Areas to Improve
- Prices are perceived as too high for donated goods
- Strict and sometimes unhelpful return policies
- Inconsistent donation acceptance
- Do you accept furniture donations?
- What is the return policy for defective items?
- Why are prices marked up so high?
Great place to find vintage gems.
Prices are getting out of hand for a thrift store.
The staff is usually great, but management can be rigid.
- Category Retail & Malls
- Neighborhood Des Plaines
- City Des Plaines
- State Illinois
- Postcode 60018
- Country United States
