Retail & Malls · Thrift Store
Goodwill Store
1636 Main St, Billings, Montana, 59105
Google Maps
Updated: 20 May 2026
Authenticity Score: 75/100
About
This Goodwill store is a hit-or-miss experience for shoppers. Many find great treasures and appreciate the clean, organized layout, while others complain about high prices and inconsistent customer service. It is a popular spot for bargain hunters, but be prepared for varying levels of staff friendliness.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating
We analyze 73 public reviews for Goodwill Store using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
78/100
Crowd Management
70/100
Pro Tip
Visit on Saturdays for the best selection of suits and clothing.
High Turnover
Donation Center On-Site
Pros & Cons
✓ What Works Well
- Great treasures
- Clean and organized
- Friendly staff (mostly)
✗ Areas to Improve
- High prices
- Rude staff incidents
- Inconsistent inventory
Frequently Asked Questions
- Do they take donations?
- Is there a return policy?
- Are prices negotiable?
User Feedback
Found a rare antique for a steal.
Prices are getting too high for a thrift store.
Staff at the Heights location is the best.
Quick Info
- Category Retail & Malls
- Neighborhood Billings
- City Billings
- State Montana
- Postcode 59105
- Country United States
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