Retail & Malls · Thrift Store

Goodwill Thrift Store & Donation Center

375 McFarland Pkwy, Alpharetta, Georgia, 30004

Google Maps Updated: 20 May 2026
Authenticity Score: 62/100
About

This Goodwill is a very busy and often well-stocked location, but it is plagued by significant customer service and management issues. Shoppers frequently report rude staff, unfair pricing, and a frustrating donation process. While some find great deals and appreciate the organization, many others are turned off by the negative atmosphere and inconsistent policies. It is a location that many shoppers are choosing to avoid.

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We analyze 74 public reviews for Goodwill Thrift Store & Donation Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 75/100
Crowd Management 55/100
Pro Tip

Check the jewelry counter for hidden gems.

Pros & Cons

✓ What Works Well

  • Well-organized and clean
  • Good variety of items
  • Frequent sales

✗ Areas to Improve

  • Rude and unprofessional staff
  • High prices
  • Difficult donation process
Frequently Asked Questions
  • Why are prices so high?
  • Do you accept returns?
  • When are the best sales?
User Feedback

Staff is very rude.

Prices are too high for donated goods.

Great treasures if you look.