Retail & Malls · Thrift Store

Goodwill

33 Putnam Village Dr, Hurricane, West Virginia, 25526

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

This Goodwill location is a mixed bag. Many shoppers appreciate the clean, organized, and spacious store, often finding great deals. However, there is significant frustration regarding rising prices, which some feel are too close to retail value. Customer service is also a frequent topic, with some praising the friendly staff while others report rude interactions and poor management. The lack of dressing rooms is a major downside for many.

Our Review Process
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Highest rating
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We analyze 75 public reviews for Goodwill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 60/100
Pro Tip

Check the rewards program for extra savings, but be aware of the strict return policy.

Clothing
Home Goods
Pros & Cons

✓ What Works Well

  • Clean and well-organized store
  • Large selection of items
  • Friendly and helpful staff (for some)

✗ Areas to Improve

  • Prices perceived as too high
  • No dressing rooms available
  • Inconsistent customer service
Frequently Asked Questions
  • Why are there no dressing rooms?
  • What is the return policy?
  • Are prices negotiable?
User Feedback

Great place to hunt for treasures.

Prices are way too high for donated goods.

The staff is usually very nice and helpful.