Goodyear Auto Service
95-390 Kuahelani Ave, Mililani, Hawaii, 96789
This Goodyear location is a polarizing spot. Some customers swear by it, citing great service and helpful staff like Brandy and Tyler. Others have had nightmare experiences involving long waits, poor communication, and feeling like they were being scammed. It seems like a shop that can do great work if you get the right person, but the inconsistency is a major issue.
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Ask for a specific service advisor if you've had a good experience with them before.
✓ What Works Well
- Helpful staff (when you get the right one)
- Good tire selection
- Clean shop
✗ Areas to Improve
- Extremely long wait times
- Inconsistent communication
- Reports of upselling and poor service
- Why does it take so long even with an appointment?
- Can I trust their repair recommendations?
- Is it better to go elsewhere?
Hit or miss depending on who helps you.
Great service if you get Brandy.
Avoid if you're in a rush.
- Category Automobile
- Neighborhood Mililani
- City Mililani
- State Hawaii
- Postcode 96789
- Country United States
