Automobile · Tire & Auto Service

Goodyear Auto Service

1480 Canton Mart Rd, Jackson, Mississippi, 39211

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This location has a very polarized reputation. Some customers swear by the manager, Philip, and appreciate the quick, honest service they receive. Others report long wait times, poor communication, and issues with the quality of repairs. The facility itself is often described as outdated and in need of a deep clean. It seems like a place where your experience depends heavily on who is working that day.

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We analyze 78 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Call ahead to verify if the alignment machine is operational before booking.

National warranty coverage
Alignment plans available
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable manager
  • Good deals on tires
  • Fast service for minor issues

✗ Areas to Improve

  • Very long wait times
  • Facility cleanliness issues
  • Inconsistent repair quality
Frequently Asked Questions
  • Do they honor online appointments?
  • Why does an oil change take so long?
  • Is the alignment machine working?
User Feedback

Philip is the reason I keep coming back.

The waiting area needs a serious upgrade.

They didn't fix the problem the first time.