Automobile · General Auto Repair

Goodyear Auto Service

1020 Shoppes Ln, McDonough, Georgia, 30253

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This shop has a very loyal following, with many customers praising the staff, especially Jay and Zack, for their professionalism and honesty. However, there are some very vocal critics who feel the shop has gone downhill, citing poor communication, overcharging, and poor workmanship. It seems like a place that can be great when things go right, but very frustrating when they don't.

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We analyze 77 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always ask for a breakdown of the diagnostic fee and shop supply charges before approving work.

General Repair
Oil Change
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Good communication
  • Convenient location

✗ Areas to Improve

  • High prices and upselling
  • Inconsistent quality of work
  • Long wait times
Frequently Asked Questions
  • Do you offer a warranty?
  • Can you provide a detailed quote?
  • Do you work on European cars?
User Feedback

Jay and Zack are great.

Be careful with the extra fees.

Communication can be slow.