Goodyear Auto Service
1099 Easton Ave, Somerset, New Jersey, 08873
This Goodyear location has a very mixed reputation. While some customers praise specific staff members like Brian and Ken for their helpfulness and professionalism, many others report poor customer service, long wait times, and dishonest business practices. There are recurring complaints about upselling and poor quality control. It is a location where the experience can vary significantly depending on the staff member you interact with.
We analyze 76 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion before agreeing to expensive repairs at this location.
✓ What Works Well
- Helpful staff members
- Good for routine maintenance
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long wait times
- Dishonest business practices
- Are they honest about repairs?
- Why are the wait times so long?
- Do they honor appointments?
Brian is amazing and helpful.
Dishonest and greedy.
Worst customer service ever.
- Category Automobile
- City Somerset
- State New Jersey
- Postcode 08873
- Country United States
