Automobile · Auto Service
Goodyear Auto Service
300 Eastern Ave, Malden, Massachusetts, 02148
Google Maps
Updated: 19 May 2026
Authenticity Score: 78/100
About
This location has a very loyal customer base who appreciate the manager, Bill, and the team's transparency. However, there is a significant divide in reviews, with many customers reporting long wait times, poor scheduling, and inconsistent service quality. It seems to be a shop that can be great when things go right, but frustrating when they don't.
Our Review Process
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Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
72/100
Transparency
68/100
Pro Tip
Always book appointments well in advance and confirm them the day before.
Tire Specialists
Online Booking
Pros & Cons
✓ What Works Well
- Transparent pricing
- Friendly manager
- Good tire selection
✗ Areas to Improve
- Long wait times
- Poor scheduling
- Inconsistent service quality
Frequently Asked Questions
- Do I need an appointment?
- How long will my oil change take?
- Are you open on weekends?
User Feedback
Great service
Terrible wait times
Honest and fair
Quick Info
- Category Automobile
- City Malden
- State Massachusetts
- Postcode 02148
- Country United States
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