Goodyear Auto Service
1663 Penfield Rd, Rochester, New York, 14625
This Goodyear location is a polarizing spot. Many long-term customers praise Sean and the team for their consistency, honesty, and ability to handle emergencies quickly. However, there is a significant number of reviews complaining about aggressive upselling, poor communication, and issues with state inspections. It seems like a place where you might get great service if you have a good relationship with the manager, but new customers should be cautious.
We analyze 75 public reviews for Goodyear Auto Service using our data models and filter out spam to highlight only authentic feedback.
Always review your invoice line-by-line before paying to ensure you aren't paying for unsolicited extras.
✓ What Works Well
- Quick service for tire emergencies
- Knowledgeable management
- Good alignment packages
✗ Areas to Improve
- Aggressive upselling of non-essential services
- Inconsistent communication regarding appointments
- Issues with state inspection integrity
- Do they honor online discounts?
- Are they honest about inspection failures?
- Can I get a walk-in tire repair?
Sean is the reason I keep coming back.
Watch your invoice for unnecessary add-ons.
Great for tires, but be careful with other repairs.
- Category Automobile
- City Rochester
- State New York
- Postcode 14625
- Country United States
