Google Detroit
52 Henry St, Detroit, Michigan, 48201
Google Detroit is a beautiful office space that locals are proud of, but the company's online services are a major source of frustration. Users are vocal about the difficulty of getting help with account recovery, business verification, and fake reviews. There's a strong sense that the company is too big to care about small business owners or individual users. It's a classic case of a tech giant that's great at building offices but struggling to provide human-level support.
We analyze 70 public reviews for Google Detroit using our data models and filter out spam to highlight only authentic feedback.
If you're a small business, try to find a local Google partner or agency that can help with verification issues.
✓ What Works Well
- Beautiful office space
- Great amenities
- Friendly local staff
✗ Areas to Improve
- Impossible to get human support
- Frustrating account recovery process
- Lack of support for small businesses
- How do I talk to a human?
- Why was my business profile suspended?
- How do I remove a fake review?
The office is amazing, but the company is a nightmare.
I've been stuck in an infinite loop for months.
They don't care about small businesses at all.
