Gourmet Hots
Food & Beverage · American/Fast Food

Gourmet Hots

295 East Ridge Road, Rochester, New York, 14621

Google Maps Updated: 16 May 2026
Authenticity Score: 60/100
About

Gourmet Hots is a polarizing spot. Fans love the unique menu and generous portions, especially the chicken over rice. However, many customers report significant issues with food quality, order accuracy, and customer service. It's a place that many locals have strong opinions about, with experiences ranging from 'amazing' to 'disgusting'.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Gourmet Hots using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Check your order before leaving; mistakes are common, especially with late-night orders.

Late Night
Inconsistent Quality
Pros & Cons

✓ What Works Well

  • Unique menu
  • Generous portions
  • Late night hours

✗ Areas to Improve

  • Inconsistent food quality
  • Poor customer service
  • Order inaccuracies
Frequently Asked Questions
  • Is the food fresh?
  • Why is the service so rude?
  • Are they open late?
User Feedback

Hit or miss

Service can be rude

Good food when they get it right

Location Details
Street: 295 East Ridge Road
Neighborhood: Irondequoit
City: Rochester
State: New York
Postcode: 14621
Country: United States
Location
295 East Ridge Road, Rochester, NY 14621
Quick Info
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