Grace Nail & Spa Inc
Personal Care · Nail Salon

Grace Nail & Spa Inc

970 W Northwest Hwy, Arlington Heights, Illinois, 60004

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Grace Nail & Spa has a long-standing reputation in Arlington Heights, with many loyal customers who appreciate the friendly staff and quality work. However, recent reviews suggest a decline in service quality, with complaints about broken equipment, untrained staff, and poor customer service. While some still have great experiences, it's a salon with mixed feedback.

Our Review Process
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Most Relevant
11
Newest
20
Highest rating
16
Lowest rating

We analyze 67 public reviews for Grace Nail & Spa Inc using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 60/100
Staff Behavior 65/100
Pro Tip

Request Annie or Tatiana to ensure a consistent and high-quality experience.

Long-standing business
Mixed reviews
Pros & Cons

✓ What Works Well

  • Friendly, long-term staff
  • Quality work for some
  • Clean environment

✗ Areas to Improve

  • Declining service quality
  • Broken equipment
  • Inconsistent customer service
Frequently Asked Questions
  • Is it still good?
  • Who is the best tech?
  • Are the chairs comfortable?
User Feedback

Annie is the best

Service has gone downhill

Clean and peaceful