Grand Blanc OB/GYN: Mattie Scott-Phillips, MD
8423 Holly Rd, # B, Grand Blanc, Michigan, 48439
Dr. Mattie Scott-Phillips is widely praised for her compassion, knowledge, and ability to make patients feel heard and cared for. Many patients consider her the best OB/GYN they have ever had. However, the office staff, particularly the front desk and some nurses, receive frequent complaints about rudeness, poor communication, and long wait times. It is a practice where the doctor's excellence often outweighs the administrative frustrations.
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If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Compassionate and knowledgeable doctor
- Excellent bedside manner
- Treats patients like family
✗ Areas to Improve
- Rude and impatient office staff
- Long wait times
- Billing transparency issues
- Why is the wait time so long?
- How do I get a call back from the nurse?
Dr. Scott is a gem, but the staff is a headache
Worth the wait for such a great doctor
Compassionate care, but admin needs work
- Category Health & Medical
- City Grand Blanc
- State Michigan
- Postcode 48439
- Country United States
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