Grand Dental - Franklin Park
10020 W Grand Ave, Franklin Park, Illinois, 60131
Grand Dental is often praised for its warm, welcoming atmosphere and skilled clinical team. Many patients feel well-cared for and appreciate the detailed explanations provided by the dentists. On the flip side, there are persistent complaints about billing surprises and aggressive upselling, which leaves some long-term patients feeling disillusioned.
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Negotiate and clarify all costs before sitting in the chair, especially for deep cleanings or major work.
✓ What Works Well
- Warm and welcoming environment
- Skilled and gentle dentists
- Detailed treatment explanations
✗ Areas to Improve
- Unexpected billing charges
- Aggressive upselling of services
- Difficulties with records transfer
- Why did my bill change after the procedure?
- Is this deep cleaning really necessary?
Clinical care is top-notch
Billing department needs more transparency
Feels like a chain practice focused on profit
- Category Health & Medical
- City Franklin Park
- State Illinois
- Postcode 60131
- Country United States
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