Grand Island Dental
11330 Ming Ave, #440, Bakersfield, California, 93311
Grand Island Dental is a practice with a very polarized reputation. Many patients rave about the friendly staff, Dr. Pham's attentive care, and the ease of scheduling. Conversely, there are serious complaints regarding billing errors, unexpected charges, and poor administrative follow-through. It seems to be a practice where the clinical care is often good, but the business side is frequently problematic.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all billing and insurance communications.
✓ What Works Well
- Friendly, welcoming staff
- Attentive, thorough dentists
- Easy scheduling
✗ Areas to Improve
- Billing errors and unexpected charges
- Poor administrative follow-through
- Rude billing department staff
- Why am I receiving a bill from years ago?
- Is this charge covered by insurance?
Dr. Pham is very attentive.
Billing is a nightmare.
They are very gentle with cleanings.
- Category Health & Medical
- City Bakersfield
- State California
- Postcode 93311
- Country United States
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